Alexander Dupont
Head of Design
Allison Stewart
Content Strategist
Robert Harris
Customer Specialist
Jessica Tan
Production Manager
Get in Touch with Our Cat Experts Today!
Our dedicated team is here to assist you with any inquiries about our cat products. Reach out for support and let us help you find the best for your furry friend!
Frequently Asked Questions
What is your return policy?
Our return policy allows you to return items within 30 days of purchase for a full refund, provided they are in their original condition and packaging. Please keep your receipt as proof of purchase.
How can I contact customer support?
You can reach our customer support team via email at [email protected] or by calling our toll-free number at 1-800-555-0199. Our representatives are available from 9 AM to 5 PM, Monday to Friday, to assist you with any inquiries or issues you may have.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay for your convenience.
Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping costs and delivery times may vary based on your location. Please check our shipping policy for more details.
Can I track my order after it has shipped?
Yes, once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order’s status on our website or through the carrier’s tracking page.